Clients are given up to 24 hours before the appointment to cancel with no penalty. All cancellations made less than 24 hours prior to the appointment will be charged 50% of full service cost, plus the service fee. For example, if the total of service you selected would have been $50, your cancellation fee will be $25 +$5(service fee) for canceling with less than a 24-hour notice. Clients who do not show up for an appointment with prior notice “no shows”, will be charged the full cost of the appointment.
We keep track of when a makeup artist cancels an appointment with less than a 24-hour notice. If an artist cancels more than 3 times within a 60-day period, the artist will no longer be able to host on our site. We are committed to providing reliable freelance makeup artists anytime and anywhere.